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Home page> Distribution service> article content

Delivery schedule

2019-10-24 12:04

You can view the order status in "my order" after ordering goods on this site, such as: to be paid, to be approved, to be shipped...

Delivery FAQ:

Q: what should I do if I haven't received the goods during the delivery of the order?

A: it is suggested that you can directly contact the distribution company to confirm the order progress according to the information provided in the order (information of the distribution company).

Q: if the order shows that the delivery is successful, what should I do if I haven't received the goods all the time?

A: it is recommended that you first contact the distribution company for confirmation. If the distribution company says that the delivery has been successful, but you have not received it (and no one has collected it on behalf of you), you can contact the customer service of shanglianda to assist in handling (it is suggested that you contact the merchants in priority to intervene in handling the orders of the settled merchants).

Warm tip: in case of large-scale activities or pre-sale goods, such as large quantity of goods ordered for sale, the delivery time is generally subject to the details page of the goods. Generally speaking, the delivery time of pre-sale goods will be explained on the goods page, which brings you inconvenience. Please understand and thank you.

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