Compensation standard and process for counterfeit goods reached by Shanglian

I. definition of counterfeit goods

Fake goods (hereinafter referred to as "fake goods") refer to the situation that the goods issued and sold by merchants of Lianda make consumers misunderstood the actual producers and operators or the nature of the goods, as well as the poor quality and serious non-compliance with the national standards.

II. Identification standard of counterfeit goods

In case of any of the following circumstances, the commodities sold by the merchants in shanglianda shall be deemed as "fake goods":

1. Selling goods that infringe upon the exclusive right of others to use their trademarks;

2. Selling goods with fake factory name and address, which is enough to make consumers misunderstand the actual producers and operators;

3. The sale forges or fraudulently uses authentication marks, administrative license numbers and other marks, which is enough to cause consumers to misunderstand the nature or characteristics of commodities;

4. Selling goods with forged or fake names, packages or decorations of well-known goods, or using goods that are very similar to well-known brand trademarks, packages or decorations, enough to make consumers misunderstood as well-known goods;

5. Those that are adulterated or adulterated in the commodities sold, and those that are inferior are inferior;

6. Production and sales are prohibited by relevant national laws and regulations;

7. Others are identified as "fake" according to laws and regulations or / and platform rules.

III. compensation standard for counterfeit goods

1. Compensation standard and description

Standard: one compensation for one false and three compensation for three false; if the national laws and regulations are higher than this standard, the regulations shall prevail.

Note: if the merchant of shanglianda is identified as "fake" after shanglianda releases the goods, it shall compensate the consumers who buy the goods according to the standard of "one for five for the fake", that is to say, in addition to returning the purchase price (including postage) to the consumers, the merchant selling the fake shall also pay three times of the payment (excluding postage) to the consumers as compensation. If the price is less than 500 yuan, it shall pay 500 yuan. Meta computation.

If "fake goods" cause losses to consumers in the process of use, the merchants selling fake goods shall not only compensate consumers according to the standard of "one for three" but also compensate for these losses.